FAQs

Is your jewellery waterproof and sweat-proof?

Yes! Our jewellery is designed to be waterproof and sweat-resistant, so you can wear it daily without worrying about tarnishing. With proper care, they will maintain their shine and finish for a long time.

What materials are used in your jewellery?

  • Our jewellery is crafted using 316L grade stainless steel and finished with an 18k gold coating—designed to be durable, sustainable, and made for everyday wear.

How to store my jewellery?

Our Jewellery is waterproof, sweat-proof, anti-tarnish, and hypoallergenic—perfect for everyday wear, even for sensitive skin. All our jewellery is also nickel, lead, and cadmium free, making it completely skin-safe.Your piece won’t fade—over time, the tone may deepen slightly, but it will never lose its colour.To keep your jewellery looking its best:

• Avoid sharp objects and friction to prevent scratches.

• Gently wipe with a soft muslin cloth after use and store it in your Eye Candy packaging or any zip lock.

• Keep away from lotions and perfumes to maintain its shine longer.

With a little care, your favourites will stay with you for a long time 💛

Can I change my address once the order has been placed?

We strongly recommend that you carefully review your address, phone number, and pincode before placing your order to avoid any delays or additional charges. If you have entered an incorrect or incomplete address, please contact us immediately after placing your order. We will make every effort to update the address before the order is dispatched. However, once the order has been shipped, we are unable to make any changes to the delivery details.A reshipment fee will be applicable for re-dispatching the order.

Is the Partial COD amount refundable?

The advance amount paid for Partial COD orders is non-refundable. This amount is collected to confirm your order and cover processing and shipping commitments. In case of order refusal, non-acceptance, or failed delivery due to incorrect details, the advance payment will not be refunded.

Do you offer Cash on Delivery (COD)?

To avoid fake orders and ensure smooth processing, all Partial COD orders require a small advance payment of ₹250 . Once paid, this amount is non-refundable, even if the order is cancelled, refused, or remains unaccepted at delivery.

How can I return/exchange an item?

Read our returns and exchange policyhere.

I have made an order during the sale. Can I return my order?

All orders made during sale are final and are therefore a return or refund would not be possible.